If you are unable to create a Sudo Handle:
- You may be out of Sudo Handle resets
- Your Sudo Handle may not meet the requirements: The handle must be between 4-15 characters and contain only lowercase letters, numbers, underscores, dashes or periods
- You cannot provision a Sudo Handle that someone else has as an email prefix for
- The Sudo Handle is in use by someone else
- Your cellular or wi-fi connection is not strong enough to make changes to your Sudo profiles
- You must be on at least MySudo version iOS 1.13.0 or Android 1.5.0 to create Sudo Handles
If you are continuing to experience issues, please contact support@mysudo.com or within your in-app Help settings
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