What is the character length limit when texting a non-MySudo user?

If you are sending a text to a non-MySudo user, messages over 160 characters will be split and counted as multiple messages against your monthly allotment.

Example: 
160 characters = 1 message 
161 characters = 2 messages 

If you are sending a text to another MySudo user, there is no character limit counted against you.
*Sudo-to-Sudo messaging is always unlimited!

Further Detail: Large messages are segmented into 153 character segments and sent individually then rebuilt by the recipient's device. For example, a 161 character message will be sent as two messages, one with 153 characters and the second with 8 characters.

If you include non-GSM characters like eastern characters or emojis in SMS messages, those messages have to be sent via UCS‌-2 encoding.
*Messages containing any UCS‌-2 characters are limited to 67 characters and multiple messages will begin accruing against your monthly allotment after 67 characters per message. 


MySudo for iOS
If you have smart punctuation enabled on your iOS device, some characters such as quotation marks and apostrophes (", ') may be converted to non-GSM characters and also reduce the character limit to 67.

To prevent this from happening you can disable smart punctuation on your device by:

• Tapping on your device settings
• Tap General
• Scroll and tap Keyboard
• Toggle off Smart Punctuation