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What are the size limits & types of multimedia messages (MMS) / emails that I can send in MySudo Web?

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Ellis - Team Sudo
  • Updated

The supported file types that you can send in a message or email are as follows:

Images:

  • .png
  • .jpeg
  • .gif

Sudo

Videos:

  • .mp4
  • .x-m4v
  • Quicktime (.mov)

The size limits differ depending on if they communication is SudoIn (Sudo to Sudo) or SudoOut (out of network).

SudoIn attachments size limit:

  • Emails - due to encryption, the allowed size of attachments varies
  • Messages - due to encryption, the allowed size of attachments varies

SudoOut attachments size limit:

  • Emails - 7 MB
  • Messages - 10 MB

 

 

 

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