Reclaiming Email

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Bobby Dhillon

• September 24, 2025 06:05

Hi MySudo Team,

I created a MySudo profile about 1 month ago with a specific email address and removed it recently. 

I wanted to reclaim the address name, but it says that the email is already taken. I tried sending an email to the address, and it failed, so it looks like it isn't actually taken.

As an aside, it looks like I can't create another MySudo profile saying I am restricted to 3, but I only have 2.

Basically, is it technically possible for me to reclaim the email address, since it seems to be disallowed and non-functional anyway?

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  Bill - Team Sudo

  • September 25, 2025 04:14

  For account specific questions please contact support through the app:

  • Tap the Sudo icon in the top left corner
  • Tap Help
  • Tap Contact Support

   

  Alternatively email support@mysudo.com

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