App Seriously Malfunctioning

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3 comments

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    JK

    Also I don't want to lose any messages or data, including new messages that are coming in. 

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    Bill - Team Sudo

    Hi JK,

    If you are using a VPN try changing the server you are connected to some different locations in any of the following countries: 🇦🇺Australia 🇨🇦Canada 🇳🇿New Zealand 🇸🇬Singapore 🇰🇷South Korea 🇬🇧United Kingdom 🇺🇸United States. 

    If possible you can you try disconnecting the VPN and restarting MySudo to see if the app starts working again. 

    If you are not using a VPN, can you let us know which country you are currently in and if you have tried connecting on both WiFi and cellular connections?

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    JK

    Thank you, changing the VPN fixed it. Other apps with similar capability continued to work before that, so I did not think it was a VPN issue. 

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