Photo in Text Message Missing

Answered

Fred

• July 19, 2026 21:16

I have MySudo on both an iPhone and Android phone. A friend recently sent me two photos through a text message. On iPhone it shows both of the photos. However, on Android it only shows one of the two photos. I have closed the app as well as re-started the phone, but the issue is still there. 

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1

• Official comment

  

  Jack - TeamSudo

  • July 19, 2026 23:48

  Fred, that is really strange and not something we have seen before.  Can you reach out to our support team via support@mysudo.com or from within the Android app by tapping the icon in the top left, then tapping help.  Copy your message above and we will get our technical team to investigate and hopefully find the cause of the issue.  

  Thanks for reaching out.

   

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