Backing Up and Restoring MySudo on iOS

To recover your MySudo account when moving to a new iPhone or restoring a device, you must back up your account. MySudo uses security keys stored on your device, so these must be transferred to your new device.

You have four options:

1. iOS Device-to-Device Migration

• Use Apple’s Quick Start to transfer data wirelessly from your old phone.

• We still recommend creating a Recovery Password and backup as a precaution — see option 3 below.

2. Import/Export via QR Code

Use the QR method to securely transfer your MySudo account.

On your new device:

• Install MySudo → choose Start fresh with a new account.

• Tap Import Existing Sudo Info.

• A QR code will appear — set brightness to max so it scans correctly.

On your original device:

• Make sure you are running the latest MySudo version.

• Tap the Sudo profile icon in the top left corner

• Tap the Settings icon in the bottom left corner

• Tap Backup & Import/Export → tap Export to Another Device

• Scan the QR code shown on your new device.

Your security keys are transferred via the QR code, giving your new device access to your existing MySudo account. Both devices will now access the same account.

Note: Sudo-to-Sudo messages are not transferred to your new device using this method. 
 

3. Recovery Password + iCloud Backup

1. On your old device: Create a Recovery Password in MySudo → Backup.

   • Tap the Sudo profile icon in the top left corner

   • Tap the Settings icon in the bottom left corner

   • Tap Backup & Import/Export → tap Set Recovery Password.

   ⚠️ Keep this password safe — it cannot be reset or recovered by MySudo.

2. Back up your device with iCloud.

3. On your new device: Restore from backup → open MySudo → enter your Recovery Password.

4. Encrypted Computer Backup (Mac or Windows)

You can back up and restore your iPhone directly through a computer using an encrypted backup. This method preserves your MySudo data and security keys as part of the device backup. A MySudo Recovery Password is not required when restoring from an encrypted computer backup.

On your old iPhone:

1. Connect your iPhone to your computer using a cable.
2. Open the appropriate Apple application:
   • Mac: Open Finder and select your iPhone. On older macOS versions, use iTunes.
   • Windows: Open the Apple Devices app or iTunes.
3. Select the option to encrypt your local backup.
4. Create the backup.

On your new iPhone:

1. Connect your new iPhone to the computer.
2. Restore your device using the encrypted backup.
3. Open MySudo. Your existing MySudo data and security keys should be restored with the device backup.

Important: You must select the encrypted backup option. An unencrypted computer backup does not preserve the necessary information for restoring MySudo to another device.

Important

• MySudo relies on security keys stored on your device to access your account. You must transfer these keys via QR code, Recovery Password, or encrypted iTunes/iCloud backup.

• Entering your Recovery Password unlocks your security keys and allows MySudo to import your data. This process may take several minutes.

• We do not store your Recovery Password and cannot help recover it. Keep it safe.

• If you skip restore, MySudo will create a new account on your device.