To recover your MySudo account when moving to a new iPhone or restoring a device, you must back up your account. MySudo uses security keys stored on your device, so these must be transferred to your new device.
You have three options:
1. iOS Device-to-Device Migration
Use Apple’s Quick Start to transfer data wirelessly from your old phone.
We still recommend creating a Recovery Password and backup as a precaution — see option 3 below.
2. Import/Export via QR Code
Use the QR method to securely transfer your MySudo account.
On your new device:
Install MySudo → choose Start fresh with a new account.
Tap Import Existing Sudo Info.
A QR code will appear — set brightness to max so it scans correctly.
On your original device:
Make sure you are running the latest MySudo version.
Tap the Sudo profile icon in the top left corner
Tap the Settings icon in the bottom left corner
Tap Backup & Import/Export → tap Export to Another Device
Scan the QR code shown on your new device.
Your security keys are transferred via the QR code, giving your new device access to your existing MySudo account. Both devices will now access the same account.
Note: Sudo-to-Sudo messages are not transferred to your new device using this method.
3. Recovery Password + iCloud/iTunes Backup
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On your old device: Create a Recovery Password in MySudo → Backup.
Tap the Sudo profile icon in the top left corner
Tap the Settings icon in the bottom left corner
Tap Backup & Import/Export → tap Set Recovery Password.
⚠️ Keep this password safe — it cannot be reset or recovered by MySudo.
Back up your device with iCloud or iTunes.
On your new device: Restore from backup → open MySudo → enter your Recovery Password.
Important
MySudo relies on security keys stored on your device to access your account. You must transfer these keys via QR code, Recovery Password, or encrypted iTunes/iCloud backup.
Entering your Recovery Password unlocks your security keys and allows MySudo to import your data. This process may take several minutes.
We do not store your Recovery Password and cannot help recover it. Keep it safe.
If you skip restore, MySudo will create a new account on your device.
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