It’s vital that you back up your MySudo account so you can restore it if you lose, damage, or replace your device. MySudo uses security keys stored only on your device, so those must be transferred or backed up.
You have two options:
1. Import/Export via QR Code
Use the QR method to securely transfer your MySudo account.
On your new device:
Install MySudo → choose Start fresh with a new account.
Tap Import Existing Sudo Info → a QR code will appear — set brightness to max so it scans correctly.
On your original device:
Make sure you are running the latest MySudo version.
Tap the Sudo profile icon in the top left corner
Tap the Settings icon in the bottom left corner
Tap Backup & Import/Export → tap Export to Another Device → scan the QR code shown on your new device.
Your security keys are transferred via the QR code, giving your new device access to your existing MySudo account. Both devices will now access the same account.
Notes:
On Android, large accounts may take several minutes to sync.
Sudo-to-Sudo messages are not transferred to your new device using this method.
2. Recovery Password + Google Backup
Use this method if you don’t have your original device.
On your old device: Create a Recovery Password in MySudo → Backup settings.
Tap the Sudo profile icon in the top left corner
Tap the Settings icon in the bottom left corner
Tap Backup & Import/Export → tap Set Recovery Password.
⚠️ Keep this password safe — it cannot be reset or recovered by MySudo.
Back up your device with Google Drive
On your new device: Restore from backup → open MySudo → enter your Recovery Password.
Important
MySudo relies on security keys stored on your device to access your account. You must transfer these keys via QR code, Recovery Password, or encrypted Google Drive backup.
Entering your Recovery Password unlocks your security keys and allows MySudo to import your data. This process may take several minutes.
We do not store your Recovery Password and cannot help recover it. Keep it safe.
If you skip restore, MySudo will create a new account on your device.
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