Starting in early December 2020, Apple required that app developers disclose their data processing practices, resulting in each app having a "privacy label" in the Apple App Store listing. In addition to the information about the MySudo app in the Apple App Store, this page helps users to learn about some of the data types MySudo collects or processes, and whether that data is linked to them or used to track them. This page also links to other FAQs with more detailed information about MySudo privacy and security.
For the data elements listed in the MySudo App Store listing, here is some additional information on the data processing practices, and how a user can change the MySudo app settings if desired. Information collected is not linked to a user’s identity, unless there is a regulatory reason to verify a user’s legal identity, e.g. to use the virtual cards capability.
Each user account in MySudo has unique identifiers internal to MySudo and Sudo Platform, so that access to each user’s data is kept separate and secure from that of others. These identifiers are randomly generated and not associated to a user’s personal data, unless required to do so for regulatory reasons e.g. to use the virtual cards capability.
* Read more about the information required to install and setup MySudo.
The history of MySudo in-app purchases, such as the MySudo plan to which a user subscribes, is used to provide users with the correct entitlements (e.g., Sudo profiles, telephone numbers, call minutes, SMS/MMS messages) according to their subscription. Users are contacted through the MySudo app when their subscriptions are close to expiry, so that they do not inadvertently lose their entitlements, such as telephone numbers or email addresses. If a MySudo user uses the free trial and never subscribes to a paid plan, they have no purchase history.
* Read more about the different MySudo plans.
We collect anonymized app analytics for the sole purpose of improving the product experience for all users. We never share or sell app analytics data with external parties.
Although the app analytics Anonyome Labs collects is both anonymized and absent of personal or sensitive data of any kind, a user can turn off the collection of app analytics.
How do I disable/opt-out of App Analytics?
Crash reports are used by the MySudo product team to identify bugs and improve the quality of the app.
How do I disable/opt-out of Crash Reports?