When you create one or more Sudo profiles, the information about the new Sudo is stored in MySudo. This includes the chosen Sudo name, phone number, handle, email address, and notification settings. So that the Sudo can be used for communications, the Sudo’s phone number, email address and notification settings are also stored in Sudo Platform.
You’ll see in this table that Sudo Platform stores an encrypted copy of Sudo-to-nonSudo email message content, SMS/MMS messages, and voicemail recordings to allow for synchronization and backup/restore across your devices. That content is encrypted so that only you can decrypt the content:
|
Activity |
Data |
Where stored/how retained |
|
Making or receiving a |
Call audio |
Not stored or retained |
|
Making or receiving a |
Call record |
MySudo app, retained on the user’s device until the user deletes the call record Sudo Platform, retained for 24 hours after the user deletes the call record, or for a maximum of 60 days if the user doesn’t delete the call record |
|
|
Call audio |
Not stored or retained |
|
Receiving a voicemail |
Call record |
MySudo app, retained on the user’s device until the user deletes the call record Sudo Platform, retained for 24 hours after the user deletes the call record, or for a maximum of 60 days if the user doesn’t delete the call record |
|
|
Voicemail recording |
MySudo app and Sudo Platform (encrypted), retained until the user deletes the voicemail recording |
|
Sending or receiving a |
Message contents |
MySudo app, retained on the user's device until the user deletes the message conversation Sudo Platform (encrypted), retained for 24 hours after the user deletes the message conversation |
|
Sending or receiving a |
Message metadata |
MySudo app, retained on the user's device until the user deletes the message conversation Sudo Platform (encrypted), retained for 24 hours after the user deletes the message conversation |
|
|
Message contents |
MySudo app, retained on the user's device until the user deletes the message conversation Sudo Platform, retained until the message has been delivered to the user's device |
|
|
Message metadata |
MySudo app, retained on the user's device until the user deletes the message conversation Sudo Platform, retained until the message has been delivered to the user's device |
|
Sending or receiving an email message (Sudo-to-Sudo or Sudo-to-nonSudo) |
Email contents |
MySudoapp, retained in trash folder for 30 days after the user deletes the email message SudoPlatform (encrypted), retained in trash folder for 30 days after the user deletes the email message |
|
|
Email metadata |
MySudoapp, retained in trash folder for 30 days after the user deletes the email message SudoPlatform (encrypted), retained in trash folder for 30 days after the user deletes the email message |
|
Creating a MySudo contact |
Contact name, phone number, email, etc. |
MySudo app and Sudo Platform (encrypted), retained until the user deletes the contact |
|
Accessing a device contact as part of making a call or sending a message |
No new data generated - existing device contact is accessed |
Contact information remains on the user’s device and not stored in the SudoPlatform |
|
Private contact matching |
No new data generated - existing device contact is accessed |
Cryptographically hashed contact phone numbers are sent to Sudo Platform for the purpose of matching with other MySudo users who have opted into private contact messaging, retained in the SudoPlatform while the matching takes place and is then removed. |
|
|
User's own non-MySudo telephone number |
Plain text formatted telephone number is sent to Sudo Platform for the purpose of confirming ownership of the telephone number, after which it is cryptographically hashed for the purpose of being matched by other MySudo users. The cryptographically hashed version is retained until the user opts out of private contact matching. |
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