Linking Issues

If you’re having trouble linking your MySudo VPN mobile app to the MySudo VPN desktop application, please check the following on both devices:

• MySudo VPN is updated to the latest version

• Your device’s operating system is up to date

• No other VPN connections are active

• Airplane Mode is turned off

• You have a strong Wi-Fi or LTE connection

Following these steps resolves most linking problems. If the issue persists, contact MySudo Support for further assistance.