Porting a Phone Number Out of MySudo

Thinking about moving your number from MySudo to another carrier? We’re here to make the process as smooth as possible. Before you start, if there’s a reason prompting the move, we’d genuinely appreciate hearing about it - we might be able to help!

Steps to Port Out

1. Open the MySudo app and contact Support with the number you want to port out.

2. We’ll verify the number is associated with your account and provide instructions along with any additional information your new carrier may require.

3. You will then initiate the port with your new carrier - keep your MySudo account and number active until your new carrier confirms the port has completed. 
    

After the Port Completes

Once your new carrier confirms the port is finished, delete the number from the MySudo app to prevent any routing issues.

If you have any questions at any step, just reach out!