Spam-related issues can occasionally affect MySudo phone numbers. This article explains why spam may occur on new or existing numbers, and why a MySudo number may be labeled as spam when calling others.
Why Is My New MySudo Number Receiving Spam Calls?
While uncommon, new phone numbers may receive spam calls shortly after activation. This happens because new numbers do not yet have an established call history, making it harder for carriers to distinguish legitimate calls from potential spam.
All MySudo numbers are issued clean and quarantined. Any spam received is generally not related to prior misuse. In most cases, spam decreases after several outgoing or incoming calls establish normal usage patterns.
To help reduce spam on a new number, you can:
Silence Unknown Callers
Enable Call Blocking
Mute call notification settings
These options are available under MySudo Calling Privacy & Controls.
Why Is My Existing MySudo Number Receiving Spam Calls?
Like any regular phone number, MySudo numbers can receive spam depending on where and how you are using it. Some websites and services sell user data to advertisers, which can result in unsolicited calls.
To help manage spam on an existing number, you can:
Silence Unknown Callers
Enable Call Blocking
Mute call notification settings
These options can be managed through MySudo Calling Privacy & Controls.
Why Is My MySudo Number Labeled as Spam When I Call Someone?
Spam labeling is determined by the receiving carrier, not MySudo. Carriers may base this decision on historical data associated with a phone number or on whether the call originates from a VoIP service.
MySudo phone numbers are VoIP numbers, and spam labeling decisions are outside of MySudo’s direct control.
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