MySudo
Your MySudo app questions, answered here
Announcements & What's New!
- Update to the new MySudo for iOS 2.1 version!
- Update to the new MySudo for Android 2.1 version!
- MySudo for Android - What you need to know
- MySudo Web Beta is not available
- Join the Sudo Community!
- Check out the MySudo Blog!
Use Case & Feature Videos
- Books: Use MySudo to Discover Your New Favorite Book
- Browser: Browse the Web Privately with the MySudo Private Browser
- Business: Manage Your Business with MySudo
- Dating with MySudo
- Fostering: MySudo for Foster Parents
- Game Online Privately & Securely with MySudo
General
- What is MySudo?
- What are the benefits of using MySudo?
- Do I need a username and password to access my MySudo account?
- Which devices can I use MySudo on?
- Do I have to download from the Apple App Store or Google Play Store?
- Is MySudo available on any other device? Web? Desktop?
New User Setup
- Why am I getting a registration error when trying to onboard to MySudo?
- Can I edit/update the details of a Sudo profile after I have created it?
- How do I create/add a phone number?
- How do I create additional Sudo profiles?
- What countries can I message?
- What countries can I call?
Account Backup & Recovery Information
Subscription Plans
- How many phone numbers do I get?
- How does SudoFree work for new users?
- How does SudoFree work for previously subscribed users?
- What do I get with my SudoGo paid subscription?
- What do I get with my SudoPro paid subscription?
- What do I get with my SudoMax paid subscription?
Phone Numbers
- Will my phone number ever expire?
- Can I port a number in/out of MySudo?
- I accidentally deleted a Sudo phone number, can I get it back?
- How do I reset/change a phone number for a Sudo profile?
- Which countries are supported for Sudo phone numbers?
- I didn't receive a verification code via SMS short code
Sudo Handles
- Sudo Handles Overview
- How is a Sudo Handle different than a Sudo phone number?
- How do I edit/reset a Sudo Handle?
- How many Sudo Handles can I create?
- I'm unable to create a Sudo Handle
- If I delete my Sudo Handle, can it be reused?
- My attachment is less than 25MB, why can’t I send it in an email?
- What will my Sudo email address look like?
- How do I reset/change an email address for a Sudo profile?
- I accidentally deleted a Sudo email address; can I get it back?
- How do I hide/disable my email message previews?
- How do I disable remote images from automatically downloading in email?
Sudo-to-Sudo Messaging
- Why use Sudo-to-Sudo Messaging?
- What is the character length limit when texting another MySudo user?
- How do I create a group chat message?
- How do I leave a group chat?
- How do I send an expiring/timed message to another MySudo user?
- How to enable/disable Read Receipts for messaging
Sudo-to-NonSudo Messaging
- Why are my outbound SMS messages not being delivered or delayed?
- Is Group SMS supported?
- What is the character length limit when texting a non-MySudo user?
- Can I purchase more messages if I run out?
- How do I hide/disable my text message previews?
- How much data is used by a text message and will this consume some of my cell data plan?
Voice Calling
- What are Sudo-to-Sudo voice calls?
- What are Sudo-to-NonSudo voice calls?
- Can I purchase more calling-time if I run out?
- How to Silence Unknown Callers
- How do I block an incoming phone number from calling me?
- How do I change the ringtone for a Sudo profile?
Video Calling
Virtual Cards
- What are MySudo virtual cards and how do they work?
- Do I need to back up MySudo after creating a virtual card?
- Do I have to be on a paid plan to use virtual cards?
- How do I set up a virtual card?
- How many virtual cards can I create?
- How much do virtual cards cost?
Browser Extension
- What is the MySudo browser extension?
- Why should I use the MySudo Browser Extension?
- How do I install and link with the MySudo Browser Extension?
- How do I uninstall the MySudo Browser Extension?
- When do I need to re-sync the MySudo Browser Extension with MySudo app?
- Do I have to re-sync if I update Sudo details in the app?
Private Browser
- What are the benefits of using the MySudo Private Browser?
- How do I enable/disable browsing history?
- Can my Private Browser history be enabled/disabled on a per Sudo basis
- How do I whitelist a domain from ad and tracker blocking?
- How do I block ad / data trackers in the browser?
- How do I change my search engine?
Contacts
- Can I use my device contacts with MySudo?
- Viewing, Assigning, Sharing Contacts
- Are my Sudo contacts linked?
- How do I export a Sudo contact to my device?
- What is private contact matching?
- What does MySudo know about me from private contact matching?