MySudo
Your MySudo app questions, answered here
Announcements & What's New!
- Update to the new MySudo for iOS 1.20.1 version!
- Update to the new MySudo for Android 1.13.0 version!
- MySudo Web Beta is no longer available
- Privacy Files Podcast - Check it out!
- MySudo for Android - What you need to know
- Come join the Sudo Community!
Use Case & Feature Videos
- Privacy: The World's All-in-one Solution with MySudo
- Game Online Privately & Securely with MySudo
- Selling with MySudo
- Shop Privately & Securely with MySudo
- Android: MySudo for Android is here!
- Books: Use MySudo to Discover Your New Favorite Book
General
- What is MySudo?
- How do I re-order my Sudo profiles?
- General Settings & Notifications
- What are Sudo-to-NonSudo communications?
- What are Sudo-to-Sudo communications?
- How to invite a friend to MySudo
New User Setup
- Why isn't MySudo working in my country?
- Why am I getting a registration error when trying to onboard to MySudo?
- How do I create my first Sudo profile?
- How do I create another Sudo profile?
- Can I edit/update the details of a Sudo profile after I have created it?
- How do I create/add a phone number?
Account Backup & Recovery Information
- Can I move my account between iOS and Android devices?
- What are MySudo Security Keys?
- How do I backup/restore my iOS device?
- How do I backup/restore my Android device?
- How do I access my MySudo account from more than one device? (multi-device)
- I got a new iPhone, how do I retrieve my previous MySudo for iOS account?
Subscription Plans
- How many phone numbers do I get?
- How does SudoFree work for new users?
- How does SudoFree work for previously subscribed users?
- What do I get with my SudoGo paid subscription?
- What do I get with my SudoPro paid subscription?
- What do I get with my SudoMax paid subscription?
Phone Numbers
- Will my phone number ever expire?
- Can I port a number in/out of MySudo?
- I accidentally deleted a Sudo phone number, can I get it back?
- How do I reset/change a phone number for a Sudo profile?
- Which countries are supported for Sudo phone numbers?
- SMS short codes - What you need to know
Sudo Handles
- Sudo Handles Overview
- How should I use a Sudo Handle?
- How is a Sudo Handle different than a Sudo phone number?
- Are my Sudo Handle and Sudo phone number connected?
- How do I create a Sudo Handle?
- How do I edit/reset a Sudo Handle?
- What will my Sudo email address look like?
- How do I reset/change an email address for a Sudo profile?
- I accidentally deleted a Sudo email address; can I get it back?
- How do I hide/disable who is emailing me?
- How do I hide/disable my email message previews?
- How do I disable remote images from automatically downloading in email?
Sudo-to-Sudo Messaging
- Why use Sudo-to-Sudo Messaging?
- How to enable/disable Read Receipts for messaging
- How do I send a picture or video (MMS) to another MySudo user?
- How do I edit a message I sent to another MySudo user?
- How do I delete a message I sent to another MySudo user?
- How do I delete a message a MySudo user sent to me?
Sudo-to-NonSudo Messaging
- Why are my outbound SMS messages not being delivered or delayed?
- What is the character length limit when texting a non-MySudo user?
- Can I purchase more messages if I run out?
- How do I send a picture or video (MMS) to a non-MySudo user?
- How do I send a GIF to a non-MySudo user?
- How do I send my location to a non-MySudo user?
Voice Calling
- What are Sudo-to-Sudo voice calls?
- What are Sudo-to-NonSudo voice calls?
- How do I hide/disable who is calling me?
- Can I purchase more calling-time if I run out?
- Can I navigate around the app while on a voice call?
- How to Silence Unknown Callers
Video Calling
- How do I make a Video Call?
- How to initiate/start a group video call
- How many people can be on a Group Video Call?
- How to add someone to/join an active group video call?
- When someone Video Calls one of my Sudo profiles, how will I know which Sudo they are calling?
- Can I place a Video Call internationally?
Virtual Cards - iOS only
- Important - Restore and Backup with virtual cards
- What are MySudo virtual cards and how do they work?
- How do I create a virtual card?
- How many virtual cards can I create?
- How much do virtual cards cost?
- How many funding sources can I have?
Private Browser
- How do I whitelist a domain from ad and tracker blocking?
- How do I block ad / data trackers in the browser?
- What are the benefits of using the MySudo Private Browser?
- How do I enable/disable browsing history?
- Can my Private Browser history be enabled/disabled on a per Sudo basis
- How do I change my search engine?
Contacts
- Can I use my device contacts with MySudo?
- Viewing, Assigning, Sharing Contacts
- Can I sort my contacts by first or last name?
- Are my Sudo contacts linked?
- How do I export a Sudo contact to my device?
- How do I delete a contact?